Selected activities and projects


Recurring activities:

Participation in "Strategic Account Plans" for Major Accounts
Participation in the creation of the yearly business plans and budgets
Updating and amending of internal policies and procedures
Defining the yearly capital investment plan for technical infrastructure
Organization of product road shows
Organization of Customer Satisfaction Surveys

One-time activities:


Preparation, execution and analysis of an employee survey  
Technical and legal support to an outsourcing project  
Setup of a new Business Unit: “SAP Basic Support Center”  
Tandem product training for ex-Digital account managers  
Seminars for Tandem Major Accounts in Johannesburg/SA  
Hand over of responsibilities from Tandem to Compaq subsidiaries  
Reorganization caused by merging of Tandem employees into Compaq Austria     
Product-marketing for Tandem NT-Server (Presentations, MS-Events)  
Participation into creation of a business plan for Twinsoft Austria  
Organization of the "Partner to Partner Conference" in Prague  
Interviews and recruiting of technical consultants in Moscow  
Technical infrastructure for the Tandem Executive Briefing Centers, Prague  
Visit of the Customer Conference Center with customer APSS  
Organization of a Banking-congress in St. Petersburg/Russia  
Teaching "CPSA" education classes in Austria and Switzerland  
Hiring of Support Engineers for the new Hungarian subsidiary  
CPSA User tests in Cupertino, CA  
Project-support to the I.S.C. MUZO ATM/POS Project in Prague  
Project review of the ATM project "Quelle Bank" (NVB) Nuremberg/Germany  
Project-support to the Austrian "ATM Online" project  
Organization of internal project-management trainings  
Responsibility for the trade show IFABO booth & technical infrastructure  
Documentation of business processes and definition of signoff procedures  
Development of a GUI for the NonStop System configuration application  
Organization of the SIBOS financial trade fair booth technical infrastructure  
X.25 certification of Tandem NonStop Systems with the Austrian authorities  
Organizations of the trade show IFABO Stand, technical content  
Development of a customer / project database for marketing purposes  
Technical support for VOEST-Alpine Austria