Selected activities and projects
Recurring activities:
Participation in "Strategic Account Plans" for Major Accounts
Participation in the creation of the yearly business plans and budgets
Updating and amending of internal policies and procedures
Defining the yearly capital investment plan for technical infrastructure
Organization of product road shows
Organization of Customer Satisfaction Surveys
One-time activities:
| Preparation, execution and analysis of an employee survey | |
| Technical and legal support to an outsourcing project | |
| Setup of a new Business Unit: “SAP Basic Support Center” | |
| Tandem product training for ex-Digital account managers | |
| Seminars for Tandem Major Accounts in Johannesburg/SA | |
| Hand over of responsibilities from Tandem to Compaq subsidiaries | |
| Reorganization caused by merging of Tandem employees into Compaq Austria | |
| Product-marketing for Tandem NT-Server (Presentations, MS-Events) | |
| Participation into creation of a business plan for Twinsoft Austria | |
| Organization of the "Partner to Partner Conference" in Prague | |
| Interviews and recruiting of technical consultants in Moscow | |
| Technical infrastructure for the Tandem Executive Briefing Centers, Prague | |
| Visit of the Customer Conference Center with customer APSS | |
| Organization of a Banking-congress in St. Petersburg/Russia | |
| Teaching "CPSA" education classes in Austria and Switzerland | |
| Hiring of Support Engineers for the new Hungarian subsidiary | |
| CPSA User tests in Cupertino, CA | |
| Project-support to the I.S.C. MUZO ATM/POS Project in Prague | |
| Project review of the ATM project "Quelle Bank" (NVB) Nuremberg/Germany | |
| Project-support to the Austrian "ATM Online" project | |
| Organization of internal project-management trainings | |
| Responsibility for the trade show IFABO booth & technical infrastructure | |
| Documentation of business processes and definition of signoff procedures | |
| Development of a GUI for the NonStop System configuration application | |
| Organization of the SIBOS financial trade fair booth technical infrastructure | |
| X.25 certification of Tandem NonStop Systems with the Austrian authorities | |
| Organizations of the trade show IFABO Stand, technical content | |
| Development of a customer / project database for marketing purposes | |
| Technical support for VOEST-Alpine Austria |
